🚨24/7 Emergency: +971 4 389 2001

Patient Services

At Modern City Hospital, we prioritize your comfort and convenience throughout your healthcare journey.

🩺

Outpatient Services (OPD)

Walk-in and appointment-based consultations with our specialists.

  • Same-day appointments available
  • Online booking system
  • Minimal waiting time
  • Comprehensive health check-ups
  • Follow-up consultations
  • Diagnostic services
🛏️

Inpatient Services (IPD)

Comfortable hospital stays with round-the-clock medical care.

  • Private & semi-private rooms
  • ICU & CCU facilities
  • 24/7 nursing care
  • Patient meals & dietary services
  • Entertainment facilities
  • Family accommodation
☀️

Day Care Services

Procedures that don't require overnight stay.

  • Minor surgeries
  • Chemotherapy sessions
  • Dialysis
  • Endoscopy procedures
  • Infusion therapy
  • Post-operative care
🏠

Home Healthcare

Medical care delivered to your doorstep.

  • Home nursing visits
  • Physiotherapy at home
  • Lab sample collection
  • Medication delivery
  • Wound care
  • Post-discharge care

Admission Process

1

Consultation

Meet with your doctor who will recommend admission if required

2

Pre-Admission

Complete registration forms and provide insurance details

3

Room Selection

Choose your preferred room type based on availability

4

Admission

Check-in at the admission counter with your documents

5

Treatment

Receive care from our dedicated medical team

6

Discharge

Complete billing and receive post-care instructions

Room Accommodations

Deluxe Suite

Premium
  • Private room
  • En-suite bathroom
  • Sofa bed for attendant
  • Smart TV
  • Room service

Private Room

Standard
  • Single occupancy
  • Attached bathroom
  • Guest chair
  • TV
  • Dining service

Semi-Private

Economy
  • 2 beds per room
  • Shared facilities
  • Privacy curtains
  • TV
  • Meals included

Visitor Guidelines

🕐 Visiting Hours

  • General Wards: 11:00 AM - 1:00 PM, 5:00 PM - 8:00 PM
  • ICU/CCU: 12:00 PM - 12:30 PM, 6:00 PM - 6:30 PM
  • Maternity: 4:00 PM - 8:00 PM
  • Pediatrics: 10:00 AM - 8:00 PM (parents only)

📋 Guidelines

  • • Maximum 2 visitors per patient at a time
  • • Children under 12 not permitted in ICU
  • • Maintain quiet environment
  • • Mobile phones on silent mode
  • • No outside food without permission

🌍 International Patients

We welcome patients from around the world and offer comprehensive support services to make your medical journey seamless.

Visa Assistance

Help with medical visa applications

Airport Transfer

Comfortable transportation arranged

Accommodation

Hotel partnerships for patient families

Translation

Multi-language support available

Insurance Coordination

International insurance accepted

Dedicated Coordinator

Personal assistance throughout stay

Patient Rights

Receive respectful and compassionate care

Be informed about diagnosis and treatment options

Privacy and confidentiality of medical records

Participate in decisions about your care

Refuse treatment after understanding consequences

Access your medical records

File complaints without fear of retaliation

Receive emergency care regardless of ability to pay

Need Assistance?

Our patient services team is here to help you with any questions or concerns.