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Terms & Conditions

Last updated: January 2024

Agreement to Terms

By accessing or using the Modern City Hospital website and services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you should not use our website or services.

Medical Services

  • All medical services are provided by licensed healthcare professionals
  • Treatment recommendations are based on clinical judgment and available information
  • Patients are responsible for providing accurate medical history and information
  • Emergency services are available 24/7; standard services follow posted hours
  • We reserve the right to refuse service in accordance with applicable laws

Appointments & Cancellations

  • Appointments are subject to availability and confirmation
  • Please arrive 15 minutes before your scheduled appointment
  • Cancellations should be made at least 24 hours in advance
  • Repeated no-shows may result in service restrictions
  • We reserve the right to reschedule appointments due to emergencies

Payment & Insurance

  • Payment is due at the time of service unless prior arrangements are made
  • Insurance coverage is subject to verification and policy terms
  • Patients are responsible for co-pays, deductibles, and non-covered services
  • We accept various payment methods as listed on our website
  • Disputed charges must be raised within 30 days of billing

Website Use

When using our website, you agree to:

  • Provide accurate information in all forms and registrations
  • Use the website only for lawful purposes
  • Not attempt to gain unauthorized access to our systems
  • Not misuse or interfere with the website's functionality
  • Respect intellectual property rights and copyrights

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Modern City Hospital or its licensors and is protected by intellectual property laws. Unauthorized use is prohibited.

Limitation of Liability

To the maximum extent permitted by law, Modern City Hospital shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services or website. Our liability is limited to the amount paid for the specific service in question.

Indemnification

You agree to indemnify and hold harmless Modern City Hospital, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these Terms or misuse of our services.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts in Dubai, UAE.

Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective upon posting on our website. Continued use of our services constitutes acceptance of the modified Terms.

⚠️ Medical Disclaimer

The information provided on this website is for general informational purposes only and should not be considered medical advice.

  • Content is not a substitute for professional medical diagnosis or treatment
  • Always seek advice from qualified healthcare providers for medical conditions
  • Never disregard professional medical advice or delay seeking it based on website content
  • In case of emergency, call emergency services immediately
  • Individual results may vary; past outcomes do not guarantee future results

The testimonials on this website represent individual experiences and are not intended to represent or guarantee that anyone will achieve the same results.

Contact Information

For questions about these Terms, please contact us:

Modern City Hospital

Healthcare City, Dubai, UAE

Email: legal@moderncityhospital.site

Phone: +971 4 XXX XXXX

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